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Here are some other tips for troubleshooting:
- Check to make sure the fridge is level
- Make sure there is nothing blocking the vents
- Check for an ammonia smell inside the fridge. This may indicate a leak. (Obviously, if you use an ammonia based cleaner for the fridge this wouldn't count).
- Check for a yellowish stain near the rear of the cooling unit. Indicates leak.
If further assistance is needed, it is probably best to contact a qualified service technician.