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Bent Spring Hangers on Jayco 5th Wheel

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Bent Spring Hangers on Jayco 5th Wheel PJ 9-7-08  
Hello. I was wondering if anyone else has had this problem. I own a 2005 Jayco 251 Eagle 5th wheel. Although it is a 2005, it’s only been in service for two years (I bought it new in the summer of 2006). This year we have a new tow vehicle that is higher than the previous one which required that the RV be raised. This Jayco 5th wheel features a jake plate, which is an adjustable axle hanger plate. This allows you to adjust the axle height up to two inches to accommodate tow vehicles of different sizes. The brochure states that these jake plates are, “twice as strong as traditional single spring hangers.” In our case, the adjustment was made to set the RV into the highest position so that the RV would ride level behind the tow vehicle. We then went on our vacation. Part way through the trip, we travelled through a construction area where there was a white compound on the road that coated the tires. It didn’t hurt anything, but when we were doing a trip inspection the next time, we noticed that the white compound was being rubbed off on the inside of the tires on the passenger side. Further inspection confirmed that the shock absorber mounts were rubbing on the tires. This is happening because the spring hangers are bent. This isn’t ruining the tires yet, or causing huge problems at this time, but it will have to be repaired.

After we explained the situation to our Jayco dealer, they stated that Jayco wouldn’t cover this on warranty because it could be abuse. Well, we know it wasn’t abuse – the roads we travelled are no worse than any other that we’ve been on, and as a matter of fact, this damage doesn’t have to be related to the RV being raised, or even to this trip – it’s just that it was noticed now because of the white compound. The damage could even have been sustained just before delivery to the dealer. If it had happened late in that trip, it wouldn’t have been noticed during the pre-delivery inspection, and we likely wouldn’t have noticed it, either.

The point is this – we don’t think the spring hangers should be bending, period, and especially not when the spring hangers are “twice as strong.” If the undercarriage is not strong enough for the load and it bends, that is a problem. It could even be an issue that the Department of Transportation might have to investigate.

For now, we are trying to contact the manufacturer of the undercarriage, i.e. Dexter Axle, to see what they have to say about this. It’s possible they might warranty this problem. It’s also possible they will point the finger at Jayco, which means we’re back to square one.

We were wondering if anyone else out there has had the same problem with a Jayco product or any other product, and if so, what you did about it. Did anyone warranty it for you?

We’d love to hear from anyone at all as we continue gathering information on this issue.
Re: Bent Spring Hangers on Jayco 5th Wheel PJ 9-8-08  
P.S. We weighed the fully loaded RV before we left and it was not overloaded! This was asked on another forum where I posted this message and I just thought I'd clarify that.
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