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Bell Expressview, CAN ANYONE GIVE ME AN IDEA WHO TO CALL!!! THAT WILL HELP by darlene
Post New Message Ordered Express view month in advance

• Installation was ordered for Friday April 8th 12-4

• No Show

• A message was left on my home phone, not the number I was at, and no call on cell phone, ( I left all phone numbers) Message was “can’t make it today”, will rebook, we will compensate you”

• ((1)I Called Friday 8th Spoke with Dayo, I explained that my husband and I both took a day of work to do this, he was going to have Alma call me back, she did not call back

• (2)I Called Saturday April 9th, spoke to Sean, he ordered a new installation for Monday morning between 8-12, and was going to have Scott Mackenzie call me back, regarding compensation, since we had to take Friday off, and now Monday morning

• No return call from Scott Mackenzie

• No show from installer on Monday between 8-12

• (3)I called back on Monday April 11TH Spoke to Frieda, she was going to have a installer call me back, and a manager regarding the problems with the install

• Installer called, Installer said he was just called with an emergency install he received the order after Frieda’s call, and installed satellite by 4 ( second day of work) NO MANAGER CALLED BACK

• I was charged klm, because he was sent from Owen Sound not Wiarton

• (4)I called Tamara in Accounting, on April 20th regarding the problems, and she said she understood completely but could not help me that I had to speak to National Install

• (5)I called on April 21st again spoke to Ivel Taylor C1A who was going to have Sean call me back at

• Sean Pinock called me Friday at not the correct phone number, he left a message told me he was in the office on Saturday

• (6)I called on Saturday, (long distance) left a message No Call Back

• (7)I called on Monday, (long distance)old voice mail date on his machine, no call Back

• (8)I called on Tuesday (long distance), no call back

• (9)I called Thursday (long distance)28th spoke to Hussam 5BC and he emailed 3 managers with note to call me back, I asked to speak to someone above Sean since he is not returning calls, he is not allowed to give me a name or forward me to anyone.

• I have made so far a minimum of 9 phone calls to speak to someone about compensation for 2 days off work, for two people. ( there was also a few other calls, that I did not document.

AND TWO DAYS OFF WORK, I would be out of business If I ran my company this way!!
All Messages in ThreadAuthorDate
Post New MessageBell Expressview, CAN ANYONE GIVE ME AN IDEA WHO TO CALL!!! THAT WILL HELP darlene 4-28-05  
  Reply to MessageRe: Bell Expressview, CAN ANYONE GIVE ME AN IDEA WHO TO CALL!!! THAT WILL HELP Jennifer Waldschutz 2-25-08  
  Reply to MessageRe:re-establish expressview service Paul Smye 5-3-05  
  Reply to MessageRe: Bell Expressview, CAN ANYONE GIVE ME AN IDEA WHO TO CALL!!! THAT WILL HELP kevin 11-5-09  
  Reply to MessageRe: Bell Expressview, CAN ANYONE GIVE ME AN IDEA WHO TO CALL!!! THAT WILL HELP scott 10-25-08  
  Reply to MessageRe: Bell Expressview, CAN ANYONE GIVE ME AN IDEA WHO TO CALL!!! THAT WILL HELP kartney shaw 1-20-09  
  Reply to MessageRe: Bell Expressview, CAN ANYONE GIVE ME AN IDEA WHO TO CALL!!! THAT WILL HELP micheline st paul 1-27-09  
    Reply to MessageRe: Bell Expressview, CAN ANYONE GIVE ME AN IDEA WHO TO CALL!!! THAT WILL HELP Bell Xpressvu employee truth be u 2-4-09  
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