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|Bell Expressview audit by John Mitchell|
|I just thought that I should let you know what Bell Expressview "pulled" on
I have subscribed for 31/2 years letting them know that one receiver was in
my motorhome and that I used it occasionally when we were in the motorhome.
All was ok till last night when they called and wanted me to read the ID
Location number off of the bottom of the setup screen. I read out the 2 in
my house and told the representative that the other unit was in my motorhome
that was parked in a shed (30 feet from the house) and it had no power etc
and was shut down for winter. He said that as of NOW I would have to have a
separate subscription for the units in my house and in my motorhome since
someone could watch the dish in the house while we were using the one in the
motorhome. Or I could call them each time I wanted to use the receiver in
the motorhome and they would turn off one of the house units and turn on the
one in the motorhome.
He also said that Bell is now doing "audits" by phoning users and checking
their numbers. If they don't respond they will be turned off. What happens
if you are on a trip "down South" and all goes blank? You can't phone in due
to caller ID.
I questioned him about the usual long wait time and the delay for the
programming to show up. I mentioned that I thought that this was a bait and
switch tactic since they (Bell) allowed this to go on for 3 years and Now
they decided to change the "rules" of the game.
I then asked them to buy back the extra receiver and he said no. I mentioned
that pirates (ran into 3 in town within 20 minutes) will pay a high price
for receivers or cards - he didn't like that. It seems everything has to be
Bell's Way - very arrogant.
I downgraded my subscription to the bare minimum as I have a high definition
unit and called my old C Band dish "person" and had HBO etc. turned on for
I am telling this story so that other RV users won't get "stung".