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So, we are to believe it is the selling agent?...and it's entirely due to his inability to work the AGWS system?
I have attempted to CANCEL a warranty that was erroneously made by my elderly mother-in-law. She placed the order on a car that had over 100,000...for a warranty that goes to 100,000.
The "Agent" somehow came up with a mileage of 37,000...and must have made up a VIN off the top of his head.
I have had to make SEVEN phone calls, and write TWO letters. Aparrently I forgot to have the first letter NOTARIZED...so I had to send another.
I am still waiting to get back her deposit, and suspect it will never be returned.
If this is the "Agents" fault, then AGWS needs to train them or not let them sell thier product. It is therefore AGWS fault.
After trying to get the most simple thing accomplushed (a cancellation) I can't imagine the headache it must be for anyone to try and get paid for work done to thier car.
Chad |
RV and bus conversion info since 1996.
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