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I bought two extended warranties back in 2001 for my car (2000 Olds Alero) and my wifes car (2001 Saturn SL1). With both cars we had a total of 3 claims. In all three claims, we wound up paying about 1/3 of the repair bill. We paid $1100 each for 6 year 100k mile warranties with a $0 deductable. In each complain to American Guardian they said they use a National agreed upon amount for part cost and labor times. So, as an example, one job I was charged 2.5 hours labor but the book time that AG pays on is 1.7 hours. There is no flexibility at all. It is what it is. Instead of using it as a guide to make sure repair shops are not abusing the customer, they set it in stone. Every repair shop is different and instead of using a range, they use one set #. They are a joke and the company I bought the warranty from Warrantybynet.com (AG backed the warranty, WBN was the reseller) dropped them too. Their customer support is rude and inconsiterate and I decided after this last amount I have to pay that I will do everything I can to make sure no one buys from them. |
RV and bus conversion info since 1996.
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