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It is all about the process - I'm a vry organized person and had never had a problem with AG - My warranty cost over $1200 over 3 years ago for a $0 deductable 7yr or 100,000 mile bumper to bumper plan and they have already paid out more then my initial fees and the car is in the shop for another $500 worth of work on the Tranny.
Yes in many instances work is delayed for the issue to be inspected and approved. They also ask me to bring it to a more ideal repair shop - in every case that I have been asked to bring it to another shop, the shop that found the issue was glad not to do the repair and affirmed that the recommended shop was better suited to do the repair since they specialize in that type of repair. Great example, they asked me to go to AAMCo for the transmission.
Is it perfect service - NO. Is it the same level of service if you bought the extended warranty from a brand name dealer - No, but it is 1/2 to 1/3 the price for a better warranty. |