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We sold our car, which had an extended warranty through WBN, and American Guardian. We sent in the paperwork to have the warranty transferred. We received a letter 32-days later saying that we "forgot proof of title transfership" and that since it was more than 30-days from the date of sale, that the warranty is void. This is now a breach of a contract between us and the buyer of the car, since we promised, on the bill of sale, that the warranty came with the car. What did we need, at the time of sending the information in? We needed the actual title of the car, with the buyers & sellers name on it, with an odometer reading. Problem with that? THE STATE OWNED/HAD THE TITLE. It took 30-days for the state to mail us the title when we sold the car. There is no way humanly possible that we could have had this information to American Guardian, within their "30-day" requirement. It was nice that it took them 32-days to tell us we missed some information too.
I would NOT recommend this company to ANYONE.
The End. |
RV and bus conversion info since 1996.
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