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|Re: American Guardian Warranty, a total ripoff in my opinion by Alan Sills|
|Full disclosure: I work for a RV dealer - but I'm writing as a CONSUMER who purchased an AGWS "ESC" (extended service contract). As with any ESC, I read the "fine print" and knew what it DID and DID NOT cover up front. When I did have cause to call upon AGWS to pay a claim - a mere 5 weeks after purchasing the policy, I followed their procedures which included bring it to a legitimate RV service center, have them identify the nature of the issue, then have them call AGWS BEFORE repairs are executed.
I did all that - AGWS approved the work to be done, the repair shop did the repairs - and they were paid within DAYS of completing the work. I have ZERO complaints with AGWS - largely because I followed their procedures as did the repair shop. The rv repair guy even commented that the process was MUCH smoother than what he has had to do with similar ESC companies.
Kudos to AGWS and THANK YOU for making the process painless.