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|Re: Warranty by Net, a total ripoff in my opinion by American Guardian Warranty|
We understand this response is not timely in nature, but it was recently brought to our attention. We wanted to take this opportunity to provide you with more information about our company so that we can help you, and future viewers of this thread. We are not associated with the company, Warranty by Net, mentioned in the title of most of these messages. American Guardian Warranty is a company committed to making sure that all the issues and claims of our customers are fulfilled. AGW serves 535,000 customers and makes payments of nearly $20 million annually. We welcome our customers to contact us for any issues that they have. At AGW, we work tirelessly to make sure we meet the needs of our customers.
We have been working with the Better Business Bureau since May 2000, to help satisfy our customers and their needs. The BBB is an independent party that provides a fair solution for both consumer and business. They have given us an A+ rating, which is the highest a company can achieve. The only way a company can receive such a rating from the BBB is to resolve issues with consumers using the BBB's solutions. In the past, we've seen companies receive similar complaints that did not resolve their issues as we have. In one case, a company earned an F rating from the BBB for failing to respond well to complaints and then a few months later they went out of business.
It seems that many of you have purchased a warranty through Warranty by Net, which may have been the issue in regards to contacting us. Any contact information provided to you may not have been directly associated with our company. We would like to provide you with the appropriate information so that you can easily reach us. We encourage individuals to thoroughly read through warranty agreements to better understand the terms of their agreement.
We welcome any and all inquiries regarding our company and its products. For additional information check out our website, read our brand new blog, email us at firstname.lastname@example.org, or give us a call at 1-(800) 579-2233. We look forward to hearing from you!
American Guardian Warranty