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|All Messages in Thread||Author||Date|
|Warranty Experts, Joke||Bill Harper||2-26-10|
|Guess I am in the same boat as the rest of you, Paid $907 for an extended warranty, never used it and tried to contact Mr Gardner, no luck. American Guardian, said to contact the Texas AG. what good that will do when this SOB has run off with all our money. If some starts a class action suit, I would be glad to join in.|
|Re: Warranty Experts, Joke||American Guardian Warranty||8-2-10|
We wanted to take this opportunity to provide you with more information about our company. We are not associated with the company, Warranty Experts, mentioned in the title of this message. American Guardian Warranty is a company committed to making sure that all the issues and claims of our customers are fulfilled. AGW serves 535,000 customers and makes payments of nearly $20 million annually. We welcome our customers to contact us for any issues that they have. At AGW, we work tirelessly to make sure we meet the needs of our customers.
We have been working with the Better Business Bureau since May 2000, to help satisfy our customers and their needs. The BBB is an independent party that provides a fair solution for both consumer and business. They have given us an A+ rating, which is the highest a company can achieve. The only way a company can receive such a rating from the BBB is to resolve issues with consumers using the BBB's solutions. In the past, we've seen competitors receive similar complaints but they did not resolve their issues as we have. This resulted in an F rating by the BBB and eventually the competitor went out of business.
Any issues in attempting to contact us may have arisen from contacting individuals that are not directly associated with our company. We would like to provide you with the appropriate information so that you can easily reach us. We encourage individuals to thoroughly read through the warranty agreement to better understand the terms of the agreement.
We welcome any and all inquiries regarding our company and its products. For additional information check out our website, read our brand new blog, email us at firstname.lastname@example.org, or give us a call at 1-(800) 579-2233. We look forward to hearing from you!
American Guardian Warranty