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Re: American Guardian Warranty Services, Inc. by sherrill sturm
Post New Message OHHHH, NOOOOOOO!!! I was without my car for 14 weeks, and got the rude, uncooperative, incompetent service advisors. Then, they gypped me out of a legitimate claim.
This is a company whose representatives argue and swear at you when you initiate a claim. A company that does not do what they promise. A company that is slow to respond. A company that hassles the mechanics. A company that does not pay a claim which they have authorized. A company that takes weeks to send you a reimbursement, (short hundreds of dollars and without sn accounting.)
Without too much detail, for my first claim, they couldn't find my contract. The repair took 10 weeks; I did not rent a car. The mechanic complained about American Guardian. They sent a used part which failed in 525 miles. I paid for my own towing both times. A new repair shop took a month for the replacement repair. The mechanic complained that the company was only pying him for four hours of work, and he spent three hours n the telephone with them aline.
I called to authoroize a car rental the second time, and the representative told me to deal with the supplier of part, as it was under warranty. When I insisted that was their job, not mine, the customer service rep said "Fu...ing unbelievable" to me. I then called the sales agent for assistance.
I rented a car for 2 weeks and two days, getting prior "authorization by "the boss," senior customer service rep.
The check they sent me was short two hundred dollars and five weeks late. No explanation of the deduction on the check.
All Messages in ThreadAuthorDate
Post New MessageWarranty by Net, a total ripoff in my opinion Scott Kraft 1-26-04  
  Reply to MessageRe: Warranty by Net, a total ripoff in my opinion Millard 8-4-06  
  Reply to MessageRe: Warranty by Net, a total ripoff in my opinion cisco 8-8-06  
  Reply to MessageRe: Warranty by Net, a total ripoff in my opinion Kim McMillin 3-27-07  
  Reply to MessageRe: Warranty by Net, a total ripoff in my opinion Terry Haile 5-15-14  
  Reply to MessageRe : Warranty by Net, a total ripoff in my opinion john sabo 8-2-06  
  Reply to MessageAmerican Guardian Warranty Services, Inc. Charlie R. 3-8-06  
  Reply to MessageRe: Warranty by Net, a total ripoff in my opinion Scott Kraft 1-26-04  
  Reply to MessageRe: Warranty by Net, a total ripoff in my opinion JIM MTAYLOR 3-15-04  
  Reply to MessageRe: Warranty by Net, a total ripoff in my opinion Dan 6-21-04  
  Reply to MessageRe: Warranty by Net, a total ripoff in my opinion Mary Gayler 8-4-05  
  Reply to MessageRe: Warranty by Net, a total ripoff in my opinion Insider Z 5-9-07  
  Reply to MessageRe: Warranty by Net, a total ripoff in my opinion Terry in Idaho 4-25-07  
  Reply to MessageRe: Warranty by Net, a total ripoff in my opinion S. Elliott 6-6-07  
  Reply to MessageRe: Warranty by Net, a total ripoff in my opinion American Guardian Warranty 8-12-10  
  Reply to MessageRe: Warranty by Net, a total ripoff in my opinion Terry Haile 5-15-14  
  Reply to MessageRe: Warranty by Net, a total ripoff in my opinion Terry Haile 5-15-14  
  Reply to MessageRe: Warranty by Net, a total ripoff in my opinion DR 11-12-08  
  Reply to MessageRe: Warranty by Net, a total ripoff in my opinion Ashley Taylor 12-11-08  
  Reply to MessageRe: Warranty by Net, a total ripoff in my opinion Blaine Geiger 9-23-08  
  Reply to MessageRe: Warranty by Net, a total ripoff in my opinion Bert Thomas 3-2-08  
  Reply to MessageRe: Warranty by Net, a total ripoff in my opinion Ben Skruud 10-12-07  
  Reply to MessageRe: Warranty by Net, a total ripoff in my opinion Vijay 7-3-08  
  Reply to MessageRe: Warranty by Net, a total ripoff in my opinion Georgeann Tricarico 9-18-08  
    Reply to MessageRe: Warranty by Net, a total ripoff in my opinion Mark Willerstrom 2-28-04  
      Reply to MessageRe: Warranty by Net, a total ripoff in my opinion Scott Kraft 5-16-04  
        Reply to MessageRe: American Guardian Warranty Services, Inc. sherrill sturm 3-25-09  
          Reply to MessageRe: Warranty by Net, a total ripoff in my opinion jessie 10-25-08  
            Reply to MessageRe: American Guardian Warranty Services, Inc. Bernie ODonnell 10-8-10  
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