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Due thern thermastat not working

Home > Discussion Forum > Mechanic's Corner (general)

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Due thern thermastat not working James 10-9-09  
Our duo therm dometic furnace was working and now not coming on or turning off now. the batteries in the remote seem fine but no beep when pushing the on/off button. also nothing happens when pushing the buttons on the receiver. the cool and furnace lights are still on and wont go off. what is wrong.
Re: due thern thermastat not working Dustin C 10-11-09  
Same scenario for me. I removed the wall mounted receiver and unplugged the wire (What looks like a phone line). Now the lights are off but the buttons- either cool or heat- do not work and neither the remote. Does anyone have any suggestions? I am a full timer and unable to get to a dealer anytime soon. Thank you.
Re: due thern thermastat not working William A. Hendrix 10-12-09  
You need to contact Dometic Tech Service for help. Gets complicated and they will probably want you to go to a service center and have the center contact them. 1 800 544 4881
good luck William
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